Currently enrolled students should order transcripts through the student gateway.
Requests are processed on a first-come, first-served basis. Transcript requests normally are processed within 1 to 3 business days, unless the student has a financial hold on their account. Transcript request processing may be delayed during registration and during the first and last week of each semester, so please allow 3 to 5 business days for processing requests submitted during these periods.
Electronic delivery sends a secured pdf to the destination email or to the school indicated in the order.
Standard paper delivery is via first class mail. Please note that the processing time of 1 to 3 business days does not include the time required for the U.S. Postal Service to deliver the request to its destination, or the time required at the receiving institution to route the transcript to its intended recipient.
Expedited delivery is available via Federal Express, provided you include a FedEx account number or FedEx shipping label with your order(prepaid shipping label is recommended, as this allows returns to come to you, provides you with the tracking number, and gives you the option to pay for your delivery with a credit card). FedEx will no longer permit us to charge FedEx accounts for customers that reside outside the United States, so a FedEx shipping label will be required to process FedEx deliveries for those orders.
Expedited delivery reduces the time required for the transcript to be delivered to its destination, not the time required to process your transcript.
You may request that we hold your transcript request for pick up. If someone other than the student will be picking up the completed transcript, he/she must have a photo ID and a written and signed letter from the student authorizing him/her to pick up the transcript.
The Registrar’s office is located on the Stephens College campus in Lela Raney Wood Hall, Room 248.Stephens College
Payment may be made by credit or debit card. Your credit or debit card will not be charged until your transcript order is sent, provided you use the electronic order form linked at the top of the page.
Most computers will open PDF documents automatically, but you may need to download Adobe Reader.