Starkle Dream Up. Stephens College

Student/Parent FAQs - March 25, 2020

As we transition to continuing the remainder of the spring semester online, we know you have lots of questions about academics, housing and finances. Get your answers here.

Questions about Academics

Yes. Like many, many colleges around the country, we are doing our part to mitigate coronavirus cases and asking our students and faculty to take the unprecedented step of transitioning all classes to online for the duration of the semester. Our faculty have many creative ideas for making the most of this situation (although we can’t wait to see you back in-seat in the fall!). In addition, offices and services like the CCPD, the library and Student Success Center are making their resources and assistance available remotely as well.

Resources links:

We don’t know yet, and that’s the truth. We are looking at all data, options and contingencies. We’ll let you know as soon as we know. We can tell you this: We will make sure you get the credits you need to stay on track with your current plan and program. 

Email the Office of Academic Affairs at and we’ll work with you on your particular concerns. 

We made you a promise that you will have Commencement: You deserve it. We have rescheduled our 2020 Commencement exercises from Friday, May 8 (graduate and online) and Saturday, May 9 (undergraduate) to Friday, Aug. 28 (graduate and online) and Saturday, Aug. 29 (undergraduate). 

All other aspects of our Commencement celebration will remain consistent with tradition:  We’ll hold the graduate and online ceremony in Kimball Ballroom on the evening of Friday, Aug. 28.  We will hold the undergraduate ceremony on Saturday morning, Aug. 29, at the Missouri Theatre.  The undergraduate ceremony will be a ticketed event, and graduates will be provided with the number of tickets they requested in the recent survey we conducted for that purpose. 

In addition, that weekend will be the beginning of a new tradition at Stephens College:  We’re planning a Senior Showcase, a day in which all of our graduating seniors will have the opportunity to present their capstone projects, research papers/posters, directing and acting scenes, publications, films (and every other accomplishment!) to their friends and families. 

Another important annual event is Honors Convocation. We will hold Honors Convocation and celebrate the accomplishments of all those students – senior and underclass – who have worked so hard this year. We will hold Honors Convocation online on April 17 – exactly when it was originally scheduled. We hope you will share it with your friends and family as we come together virtually. (Details coming soon).

Questions about Housing 

Many students anticipated this as a possibility and took their belongings home a few weeks ago.  Some students left items and boxes behind. As promised, we will work with each student to best serve her needs.

To track student needs, we are asking all students to complete a survey to help us plan quickly and efficiently. Students have or will receive an email survey on the afternoon of Wednesday, March 25. We are asking that you respond to this survey BEFORE 5 p.m. on Saturday, March 28. (If we do not hear from you, we will pack and/or move your belongings and put them in storage.)


If you sent your mail forwarding information, all of your mail will be forwarded after April 13 per original instructions. If you did not anticipate that need but would now like your mail forwarded, please email and we will give the information to the Mail Room.

We did allow parking during the break in the hope it was temporary. We expect that many will choose to leave their cars on campus a little longer as there are many areas of the country under stay-at-home orders.

While the College is not responsible for any damage or theft from vehicles (as always), we are checking on the lots. As such, we suggest you contact and let us know if you left your car and if/when you plan to retrieve your car. If you parked on the street instead of a campus lot, please also let Security know. 

Just let us know your plans. Unfortunately, we cannot send your car to you.

We recognize some students may have taken their room keys home. Just email and let us know. We have disabled all key card access to residence halls for the duration of this event. Depending on your specific situation in regards to any items you may have left behind, we will work with you to ensure you can access your room at the appropriate time. To help ensure your needs are met, be sure to complete our student needs survey that will be emailed out to you on the afternoon of Wednesday, March 25. Replies are requested BEFORE 5 p.m. on Saturday, March 28.

We can’t wait to see you back on campus in the fall! Here are your next steps for housing: 

  • If you turned in your same room sign-up sheet, we have it.

  • If you meant to turn in a same room sign-up sheet but didn’t, under the circumstances, please email by 5 p.m. Friday, March 27.

  • For all others, the housing lottery and sign-up process will be moved to online. You will be hearing more about that by mid-April.

  • Those who did not have a same room sign-up option (Prunty, Roblee, 2nd floor Columbia) will be given preference in the lottery as previously planned; more info will follow. 

Questions about Finances

The College continues to deliver high-quality education to all of its students, so there will be no adjustment to tuition. Those students who will return to campus in the fall will receive a credit toward their room and board charges for next year, prorated for the weeks between March 29 (end of spring break, during which time residence halls are by contract closed) and May 10. Those students who do not plan to return to campus in the fall because of graduation or transfer will receive a prorated refund check. A process for this will be shared as we approach the end of the current semester. Of course if you have an outstanding balance, your adjustment will first apply to the amount owed.

For those students on Federal Work Study or Stephens Employment, we are putting a process in place to provide you with some options. You will hear shortly from Shashawn Dial, director of diversity, equity and inclusion ( and  Shannon Walls, special assistant to the president (

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