Students have noticed that Internet reception has been a bit slow and the Portal hyped in last year’s “50 Reasons” email and around since the spring remains unknown.
Mark Brunner, the director of the department of information technology, gave an overview about what is going on with the Internet and shared the details about the Portal.
Pillsbury has new Internet access boxes that cover the building, and the department even added more boxes in Tower as well. In theory: All buildings in the residential quad should be set for good Internet connection.
Brunner said some computers might be slowed when two computers share a name. Once the Internet network device grants access to one computer, it does not let another computer with the same name into the system, which could explain the problem for some of students. The reception also may be slow because of the number of students streaming movies and the variety of devices that can access the Internet, such as tablets, phones and laptops.
The department of information technology works everyday to tweak problems in the system that creep up constantly. Just because the students do not see the work this department is doing, does not mean they are not trying to maintain and even improve the network.
The Portal is something many students did not know the school had.
The Portal is a one-stop location to access online applications available to students with a single sign-in. This allows students to use applications, such as Blackboard, MyStephens, email and others, without signing in and out of them. The department of IT is adding more things to the site that helps students stay organized as well as post notices, such as lost and found or rides back. Students can also receive reports such as how many Leadership and Programming Office points they have earned. The Portal can also be accessed from anywhere.
Brunner and his team are working on giving each student access to a shared drive. This will give space to every student on a single server, and it will be automatically backed up and saved for the students without them carrying flash drives.
Despite these new services, students remain unaware of them because they have not been promoted. At least regarding the Portal, this is due in part to the fact that IT is waiting for a new interface. Still, the site is up and running, so check it out at portal.stephens.edu.
If any student has any problem with their internet or the Portal inform IT.
Brunner said, “We are here to help, if we do not know the problem we cannot fix it and we want to fix the problem. This is what we do.”
Contact them at techie@stephens. The IT is continuously working on the system to help it evolve.