Telephone & Voicemail Service
Telephone Quick Reference
- Internal Call- Dial the 4-digit extension number of the phone you are calling.
- Outside Call- (Local) - 9 + 7-digit local number
- Long Distance- 6 + 1 + area code + 7-digit number
- Toll Free- 9 + 1 + 800 or 877 or 888 + 7-digit number
- Conference Calls- Dial party "A" Once "A" is on the line, depress and release the OR switch hook once to place "A" on hold. Dial party "B". After "B" is SCREEN CALLS- on line, depress and release switch hook once, then dial #2 to connect yourself and "B" in conference with "A". Each additional party is added to the conference in the same way.
- Call Forward- Dial *65 + 4-digit number of the extension you want to receive your calls
- Cancel Call Forward- #65 and hang up.
- Transfer- Depress and release switch hook once, dial 4-digit extension. To cancel transfer, depress switch hook once, dial #1.
- Call Pick-Up- **5 + 4-digit extension number of phone you wish to pick up.
- Trouble Reporting- Dial 0 for operator.
Information
- Weather-(Local) Dial 442-5171.
Voice Mail Quick Reference
Accessing voicemail from your phone-
Dial 4324, and follow the system prompts.
Accessing voice mail from someone else's campus phone-
Dial 4324 (wait for answer) followed by * and then 9 + your 4-digit extension and follow the system prompts.
Accessing voice mail from off campus-
Dial 573-442-2211. When the person starts speaking, dial 9 and then your 4-digit on-campus extension (e.g., 94381). Then, follow the prompts.
Making Local Calls
It has come to our attention that local calls are being made using long distance dialing (6-1-...) and going out on long distance lines consequently tying up those lines. We have blocked all local calls from going out on these lines. If you try to make a call and get a busy signal using your code, please check to see if it is a local prefix. For your convenience a complete list of toll-free prefixes are listed below. With these calls you just need to dial 9 and the seven-digit number:
214, 219, 228, 234, 256, 268, 289, 356, 424, 441, 442, 443, 445, 446, 447, 449, 474, 488, 489, 499, 514, 657, 673, 696, 698, 771, 808, 814, 815, 817, 818, 819, 825, 864, 874, 875, 876, 881, 882, 884, 886, 999.
Thank you in advance for your help regarding this problem.
