Residential Student E-mail Access
Stephens offers Web email that makes it convenient for students on the go. You can check their e-mail on any PC with a Web browser — at the computer lab, at home, the public library or anywhere at http://live.com/
What is Microsoft Live?
Microsoft Live (Outlook.com) provides students of Stephens College with a set of free hosted communications and collaboration services i.e. email. Although Microsoft hosts the email, Stephens College maintains control. The email system is based on Windows Live Outlook.com and is co-branded with Stephens College.
Email is one of the official means of communications with students to keep them informed of important information. The college has the right to send official communication to the student by e-mail with the assumption that the student will receive, read, and if necessary, act in a timely manner based upon these e-mails.
Accounts will be created for each student prior to the beginning of the school year. Your user name and password will be given to you during registration. Your email password can be different than your Blackboard/MyStephens/printing password. If you change your email password, you can transfer your email password to also be your Blackboard/MyStephens/printing password using this form: https://ss.stephens.edu:444/
iPhone: Setting up your Email on an iPad or iPhone
Go to Settings, then Mail, Contacts, Calendars, then Add Account. Choose type "Other", and then Add Mail Account. Complete the info there, then tap Next. In the next screen, enter this for Incoming Mail Server host name: pod51000.outlook.com
For username, enter your full Stephens email address, and also your password. In the Outgoing Mail Server host name, enter pod51000.outlook.com For username, enter your full Stephens email address, and also your password. Tap Next, and then tap Save.
Android Phones: Setting up your Email on an Android Phone
Account Policies and Guidelines
It is the student’s responsibility to access and maintain their account in accordance with the college’s communication policies including but not limited to the Acceptable use Policy. You may view the Computing Policies and Guidelines at the following web link: http://www.stephens.edu/services/ccts/policies/
Students are expected to check their email on a frequent basis, and to make sure there is sufficient space in their accounts to allow the mail to be delivered. Students who choose to have their e-mail forwarded to an un-official e-mail address do so at their own risk. Stephens College is not responsible for any e-mail beyond delivery to Stephens accounts.
Viruses & E-Mail
Microsoft Live does scan each incoming and outgoing email for viruses. However, we recommend you have your own virus protection for your personal computer. If you have a PC, we recommend the free Microsoft Security Essentials: http://www.microsoft.com/securityessentials/
Microsoft Live Q & A
What other services are offered from Microsoft Live, beyond email?
After your email address is created by Stephens College Information & Technology Services, there are several services Microsoft has to offer.
Here are just a few:
Office 365 in your SkyDrive: Create and Store documents, presentations, spreadsheets, and more online for free through your Stephens account: http://skydrive.live.com/
Windows Live Messenger: Great for audio and video conversations with friends and family. For more information and how to download the messenger visit:
Windows Live Space: You can create e-profiles for prospective employers. You can post blogs, photos, information, and more. Please visit http://home.services.spaces.live.com/ for more information.
Do I need to use a Windows PC or Microsoft Internet Explorer to use it properly?
No. All the Web-based services included in Microsoft Live can be accessed from Windows, Mac, or Linux, using Internet Explorer or Firefox. Safari and other browsers are also supported.
How do I sign-up?
As part of the registration process of Stephens College, an account will be created for your use.
Why should I want to use Microsoft Live email?
Microsoft Live offers you features you can use as your primary account. 5GB inboxes is plenty of space to keep those bulky email messages packed with pictures, papers, and etc. You can send 14MB message size, including 10 MB attachments, and up to 50 attachments. You will have spam and virus-filtering, a familiar web-based interface with folders and preview pane, access via POP. Though we offer virus and spam filtering through your email, we still recommend you have your own personal one to protect your computer.
Can I search my email?
Yes. There are a variety of useful and powerful searching capabilities available through the web and also rich clients.
TECHNICAL INFORMATION, HOW-TO, AND SUPPORT
How do I check my mail using Microsoft Live?
Once your account has been created by Stephens College Information & Technology Services you can log into it at: http://live.com/ Once you are there you will need to enter your full email address as your Windows Live ID - for example: [email protected]
What if I forget my password?
As a part of the setup process, you will register an alternate email address to assist with passwords resets. This will allow the system to email communicate with you through the reset process. If you are still unable to reset your password please contact Stephens College Information & Technology Services at 573.876.2381 (on campus extension 4381). You will be asked to identify yourself prior to assistance in resetting your password.
How much email storage space do I get?
5 GB inboxes -that's plenty of space to keep those bulk email messages pack with pictures, thesis papers, etc.
What is the message's maximum size (including attachments)?
The limit you can send in one message is 14MB. Including 10MB attachments, and up to 50 attachments.
SECURITY, PRIVACY, AND SPAM MANAGEMENT
How does Microsoft Livehandle spam?
Smartscreen TM learns to detect spam based on you reporting spam in your inbox. SenderID Framework matches the sender's email address against their IP address to protect against spoofing. About 95%of all spam and 99% of image-based spam are blocked. While spam traffic has increased 40% across the Internet, Microsoft Live spam is down 80% over the past year thanks to the work of our spam-fighting team and technologies. If using the web interface, all e-mail undergoes a virus check/scan.
Do I have the ability to control anti-spam options, for example, training the system what is spam?
Yes, you have the ability to identify certain emails as safe versus unsafe. Microsoft Live also “learns” based on the user action on what to mark as spam. Also, you can set individual junk folders, rules, block lists, and safe lists.
Is there an ability to “trust” and “block” an email address directly from the webmail interface?
Yes, you have the ability to “trust” and “block” an email address.
Data is stored on Microsoft servers where all the common Microsoft practices for security are followed. Microsoft does thorough security testing; Microsoft has third parties do penetration testing; Microsoft uses best practices to maximize security of the servers and prevention of unauthorized network access; Microsoft only allows select personnel with approved clearance to have access to the live site.
Will someone from Microsoft be reading my email?
No, Microsoft will not read your email. See Microsoft's statement at http://privacy.microsoft.com/en-us/default.aspx and http://privacy.microsoft.com/en-us/fullnotice.aspx.